The Australian job market has plenty of opportunities for ServiceNow professionals. Learn what are the must-haves to launch a fledgling ServiceNow career.
Since its inception, ServiceNow has grown fast where every new release focuses on new modules like Helsinki Service Portal, Performance Analytics, and ITSM setup. IT consultants frequently advertise for new as well as experienced ServiceNow Developers.
According to a study by Apps Run The World, top-rated companies like Amazon, Walmart Inc., CVS Health Corporation, and UnitedHealth Group Incorporated use ServiceNow ITSM. ServiceNow career aspirants need specialization. They can choose roles like ServiceNow Admin, Portal Developer, and Implementation Specialists to align with the ever-expanding technology of this field.
The answer to this question purely lies in the strategic imperative or organizations to move their operations to the cloud. ServiceNow is a cloud‑based platform that delivers digital workflows thereby unlocking productivity. According to a survey, by 2023, 50% of business workloads are likely to run on the cloud. This happened due to digital acceleration in the context of Covid-19.
Since Australia, a leading public cloud market that has grown from a value of US$4.7 billion in 2018 to projected growth of US$10.5 billion in 2023, with a CAGR of 17%, businesses are swiftly moving to the cloud to help digital transactions. Therefore, ServiceNow career aspirants should have a good understanding of cloud computing and SaaS offerings. The message is clear, ServiceNow experts have plenty of opportunities. Brace up for the same.
The strategic imperative before ServiceNow professionals
ServiceNow professionals need to upskill and align with the new release ServiceNow Rome and the subsequent releases like ServiceNow San Diego (Q1 2022) and ServiceNow Tokyo (Q4 2022). Those who have just completed the course need to gain practical experience as interns to showcase their credentials as a Developer. Existing ServiceNow professionals need to move with the latest news on this field through LinkedIn which gives links to experts and industry leaders.
They should know a new tool or trials like rebuilding a previous project. Career aspirants can interact with like-minded people and give/take ServiceNow knowledge or their experiences with failures so that future projects will be error-free.
Where you need to have expertise
First of all, it is in the Security module which includes governance, vulnerability management, security operations, risk, and compliance. These modules have high demand.
Secondly, it is the ITBM module that requires knowledge in fields like application portfolio management, financial planning & reporting, project portfolio management, demand management & ideation, etc. ITBM is an important module every ServiceNow professionals need to specialize in.
Thirdly, it is the HR delivery module that allows the career aspirant to create HR services and integrate them with HR applications. They can also create ‘centers of excellence’ and HR specializations to work for the HR wing.
Fourthly, it is the CSM module that works with the ‘task’ infrastructure allowing users to work with users outside the company.
Fifthly, it is the ATF module that keeps on improving with every release. As knowledge about this module has great demand users can learn this module with their admin or light development background.
Once you are familiar with relevant modules, you can think about choosing one of the modules and start a job search in any Australian city.
ServiceNow job market
Let us look into the job market. Top-rated companies like Daiichi Life Group, Coca-Cola, Konica Minolta, and T-Systems Lloyds give opportunities to developers. If you are searching for ServiceNow consultant jobs in Sydney, Brisbane, and Melbourne you can expect an average salary of AU$105,941 for Incident Manager, AU$114,953 for Lead Software Engineer, and AU$171,034 for IT Director.
Enterprises require sales development representatives who should establish business relations, create leads and pass on them to the field sales team. Find your passion.
Job portals offer roles like ServiceNow Developer that should have tech stack capabilities for the enterprise. Telecommunications firms in Canberra require senior ServiceNow consultants, developers, and programmers with an annual package of $170,000 OTE. At Manvision, we can connect you to top firms where you should work on our payroll.
Contact any of our offices in Australia for your dream job in ServiceNow.